If a product is damaged upon arrival you may request replacement or a refund.

I reserve the right to refuse to refund or replace any item.

A refund or replacement will be determined separately for each sale.

Any used items are not subject to any refund or replacements. Returns will not be available for any item.

All products must be stored in a cool dry place away from sunlight so that it will retain its therapeutic properties.

You may contact me with any questions or concerns 706 391 0790.

Butters do not ship well during the hotter months. For the best experience with Butters or creams please order in the cooler months September – April. If items soften during shipping, place in a cool area for a few minutes until firm. Butters will still retain their usefulness even if soft upon arrival.